Content-based Outreach for Link Building

by on 07/14/2011 • 23 Comments | SEO

Justin BriggsHey everyone, I’m Justin Briggs. I’m an SEO Consultant at Distilled in Seattle and an SEOmoz Associate, which is where you’ll usually find me blogging.

 

I feel that manual outreach, as a link building practice, gets a bad name at times. It’s positioned as a tedious, dreadful task that’s not that effective. The majority of the link building work that I do every day is direct outreach and it’s highly effective.

Today, I want to share some ideas about how I do outreach. Some of this may seem time consuming, but much of this process is done quickly using processes, APIs and Excel. Other parts of my method are built into content creation or simply done in my head on the fly.

The Baseline

I’m going to make three assumptions for the rest of this post:

  1. Your content/pitch is better than average.
  2. The offer/content/pitch provides some level of value to others.
  3. Offsite SEO isn’t gaming or “placing” links, it’s marketing.

Building a Persona

A persona is a traditional marketing concept and is a representation of related user types within your target audience. The general linker persona is that of the “linkerati” but in outreach campaigns these should be more specific. I start all projects with a brainstorm in an effort to understand the type of people who will link to and share the content (remember these are two distinct actions and one persona may not do both). Personas can be much more complicated than what I’m about to discuss, but this process has worked for me:

  1. Determine who you’re trying to persuade
  2. Segment this audience into different personas
  3. Define their attributes and psychographic
  4. Define their savviness (Do they know what SEO is? Do they know the value of a link?)

This persona will guide your content creation and outreach.

Create a Persona

Let’s say I’m pitching the story of how Seattle won the world record for the largest zombie walk as a way to promote the upcoming ZomBcon in October. I may develop a number of personas including geek bloggers, Seattle events journalists, and even zombie fans.

Zombie Fan(Stickman Source)

These are the people you’ll be pitching. It’s important to remember you’re pitching people, because websites don’t give links, people give links.

  • What does this person care about?
  • What are the types of things they’ll respond to?
  • What’s the value add your pitch offers them?
  • What’s their turn-ons and turn-offs?

If I want to know more about a persona, here is a fun little hack. Perform a search on FollowerWonk for “zombie” and put that URL into TagCrowd.

So a few words to describe zombie fans would be: tech, design, music, iphone, vampires, sci-fi, robots, geek, gore, horror, and beer. That paints a nice picture.

Or how about a search for Harry Potter: jonas, gaga, youtube, swift (taylor).

Yes, this is completely unscientific.

This demonstrates that although I may be targeting the linkerati, the people who are likely to link to zombies could be very different from Harry Potter fans. (Yes, this sterotypes a bit, but it’s just a little hack. I love both zombies and Harry. But then again, I do like Lady Gaga and Taylor Swift.)

I’ll think of one to a handful of personas at the start of a link building strategy. These define my prospecting and my content creation. I’ll continually refer back to these. Persona building in a traditional sense is more complicated than this, but these helps demonstrate a quick way to think of your prospects, and is a step often left out by link builders.

Creating Content

From my experience, having a well-defined target audience for a piece of content is often a major contributing factor to its success. That’s where a persona comes in. Create content with this one single person in mind. This sounds obvious, but it’s surprising how often a piece of content is created without knowing who’s going to link to it. I’m not going to invest time to develop content for link building until I’ve confirmed the audience is in place.

Prospecting

Prospecting for link sources is such a diverse topic but here are some tips.

#1 Use tools like Ontolo to automate processes.

#2 Learn how to use advanced search queries like these:

There are a ton more.

#3 Learn how to scrape content

I’d read Tom’s post on scraping with Google Docs. I recommend checking out the scraper I built to evaluate links.

#4 Leverage data to speed up prospecting

Read this post from Ben to learn how to use the SEOmoz API. Use this to build tools like our hello(KITTY) toolset (made by Ben), which is an internal tool that batch processes a list of URLs for SEOmoz metrics. This allows you to quickly sort and prioritize. If you’re curious, HELLO stands for Here is Every Link Linkscape Offers.

Hello Kitty

#5 Find new prospecting sources

Use tools like FollowerWonk (we built a tool to scrape this), curated lists like Alltop, use Open Site Explorer to backtrack links to similarly successful content, and search for successful content on Topsy.

Prioritize Prospective Linkers

Once you have prospects, it’s time to prioritize them. I tend to prioritize outreach by the likelihood to link, link metrics, and multiplier effects.

1. Likelihood to Link

This is a soft metric for the most part. Based off your persona, and the persona of a linkerati, what’s the chance this site will link to your content?

2. Link Metrics

This is where SEOmoz data and the API comes in. You can use DmR, mR, mT, DmT, PA, and DA to sort links. If I’m getting a new post/page on a domain, I’ll sort by domain metrics. If I’m snagging a link on an existing page, I’ll sort by page metrics. The metric you sort by may depend on the factor you’re looking to aquire. Maybe through competitive backlink analysis you’ve determined you’re short on trust, in which case, you can sort by DmT.

3. Multiplier Effect

This is the site’s ability to spread content further than simply placing the link. For example, getting an article on Mashable is likely to spread content further than a link from Harvard.edu. Although the Harvard.edu link may likely be a stronger individual link, Mashable has the potential to generate links from multiple additional domains, whose summation of value is greater than that of Harvard.edu.

The Bucket Model

Before doing outreach, I categorize my contacts. One way to do this is to bucket leads into high, medium, and low buckets based off your objectives. If I’ve pulled link based metrics, for example, I may sort prospects by DA and place them into buckets based off the relative value of their DA.

  1. High – Create a high level, customized outreach email. Potentially offer a unique angle or piece of content for their site to ensure coverage.
  2. Medium – Use a base template, but collect the contact’s name and supplement the template with a custom intro.
  3. Low – Use a standardized template to scale.

The Matrix Model

This diagram summarizes my thought processes for launching linkbait content, such as an infographic.

Outreach Matrix

This is one way I make manual outreach scale. I uniquely identify the prospects that have the greatest likelihood of giving an additional push. I think as the social landscape of the web has changed, that strategic targeting on high multiplier sites is the new content seeding, as opposed to just needing a strong Digg account to submit your content. I particularly like the story about how iDone This earned 5,000 users by constructing custom narratives for influential communities. It’s one of my favorite link building articles in the last year. That’s not to say there isn’t immense value in appearing on social media sites like Reddit.

I’ll start a campaign by selecting a small number of sites with the highest multiplier and link metrics. These sites will be pitched uniquely. If I can get these sites to bite, it may set me up for a flood of incoming traffic, shares, and links I can start capitalizing on.

Ways to Create Custom Offers to Prospects with Multipliers

  • Expanded pitch, give them additional content
  • Customized content (customized infographic, for example)
  • First coverage advantage
  • Guest post content
  • Offer to push for them (StumbleUpon, Digg, Reddit, etc.)
  • Show previous successes
  • Offer interviews
  • Have “quotes” available
  • Offer incentives
  • Pull in an “expert” in addition to your content
  • Create a unique story worth covering

Outreach Template

Outreach templates are a hard topic to discuss, because I can’t give a full example. First, I can’t share my client work most of the time, and even if I could, those emails might not work for you. Every outreach type is unique. They may share elements, but many variables dictate my outreach templates.

Let’s say for example that I want to do outreach to SEOmoz.

Your first instinct might to be to email Rand, and if you did so, I’d get to the point. He’s the owner of a company, travels, presents up to 50 times a year, and has a lot of other responsibilities. He may not be “close” to the site’s code and would likely not make the direct change. If I wanted to snag a link on a page, that wasn’t a blog post, I’d email Casey. He manages “marketing web development projects” and “content development projects”. He’s a busy guy, but he’s at least not running SEOmoz. He also is into photography, likes to play with chainsaws, and he’s accessible on Twitter. These may all dictate my approach.

Tips for Outreach Email Template

  • Be genuine
  • Cut out fluffy compliment stuff
  • Don’t pretend to offer something you aren’t
  • Don’t be pushy
  • Don’t feel like a template
  • Tell them what’s in it for them
  • Do not tell them the link / PR / rank value doing this (seriously stop this)
  • Don’t use buzz words

In all seriousness, do not tell me that you think my site is a  “great resource of quality content” or ask if I knew that links help rankings. When I get these, I feel like this.

Example Email

This email isn’t as useful as I’d like, since it’s censored, but this is the standard embed request template from my last infographic. The language and the positioning of the request was completely dictated by the persona I designed for the content.

I came across your site recently and wanted to share this new (dare I say awesome) <removed> infographic I’ve been working on. It’s based on <removed>. I thought you might really enjoy it.

I’m trying to get the word out about it, because you know, <removed>. ;)

I was wondering if you’d be willing to share the infographic with the readers on your site? <removed whole sentence>

We put it up on our blog here:

<removed>

If you do want to share it, there is an easy to copy embed code on the post.

Thanks!

That’s it. That email got me direct links from 150+ unique linking domains. For the medium to lower level prospects, there was little to no customization. However, it was written to the persona I was looking for when prospecting, so it was already fairly well targeted.

Humanistic Scaling

When SEOs discuss scaling link building, they often discuss tools, outsourcing, and processes. These are all methods of minimizing the time requirement of actions so you can fit more actions per unit time. However, that’s only one way that link building scales. Instead of focusing purely on the mechanical scaling, I urge to improve your ability to scale relationships. Often the advice is given to build relationships first, that you need relationships to get links. The retort is often “but that doesn’t scale!” – well yes, not in the sense you may traditionally consider scaling. I’ve somehow, as an introvert, became someone that’s often described as genuine, affable, personable, unassuming, and authentic. These are traits that come in part naturally (because I do care about people) and in part through practice. I make regular practice of talking to strangers, purely for practicing my ability to socialize, because I, honestly, feel quite awkward.

I quickly learned that authenticity scales relationships.

I do not need to maintain a deep relationship with someone in order for them to feel that we have connected, that we can relate, and that I’m genuinely approaching them about something. This is why generic outreach templates, in my opinion, are less effective, because there is no authenticity. They’re robotic. I can pitch a Domain Authority 98 site and get a link (yes, really) with no previous relationship because my pure enthusiasm about the content opened that door for me. I’m not pitching them a link, I’m pitching them my passion, my story. People love a good story.

Creating personas allows you to create this “person” in your mind and speak directly to them, which allows this level of authenticity to scale without needing to know each individual person.

Building Out Templates

When I develop my templates, I break them out by persona, pitch type, and template variations. It looks a bit like this.

 

Template Layout

For each persona I’m targeting, I decide on the action I’d like them to take. This may be placing a link, accepting a guest post, tweeting content, or embedding an infographic for example. Then for each action type, I’ll develop multiple templates to test. These may vary dramatically in story and pitch concept, or may be very minor changes in wording. After I start sending emails, I’ll shift towards the templates that are most effective. This works well with tools like Tout, which monitor stats related to open rates and CTR. I also monitor for link placement rates as well.

I feel a persona based, authentic, and marketing focused approach to outreach allows link building to scale relationship building. This is particularly helpful in agency settings, where I may not maintain relationships in a niche, but need results sooner than later. Ideally, I’d like to build deep relationships with all prospective link opportunities, but this is not very feasible.  I’d love to hear more from you guys about your experiences in link building.

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About the Author

justinbriggs

I'm Justin Briggs and an SEO Consultant at Distilled in the Seattle office and an SEOmoz Associate. I'm active on Twitter and often write about link building, although I do quite of bit of technical SEO as well. My background is in web development and affiliate marketing, and I worked as an SEO Manger at an agency before moving to Distilled.

Get social with Justin at Twitter

23 thoughts on “Content-based Outreach for Link Building

  1. Wow, man great article. I had to read it twice to soak up all of the information. This is totally different approach and the personalness (if that’s a word) of the process is what makes it work. I usually build links for my clients and use their established network as a crutch. This will help me reach more prospects outside of that box. Kudos.

    • Thanks Nathaniel,

      I’ll still leverage a client’s network and it is a great place to start and get links. When the low hanging fruit fall off, then beginning more outbound prospecting is useful.

  2. I’ve been reading up what you say about link building a lot recently as I develop my companies link building efforts and a long post like this detailing a lot of your tactics, like you did on your SEOmoz webinar, are great sources of link building gold. Thanks for these posts and trying to influence us link builders the right way.

    I would love to hear more about how you pitch to sites like mashable and how much client buy in is a part of or key to your success.

    • Hi Daniel,

      Thanks! Some of the items for the webinar Q&A made its way into this post. Some of the conversation from that really helped spark ideas for what to include in this post.

      Funny enough, I laugh at myself these days, because my background in link building is blackhat (just not any more). I try to apply that thought process to doing more marketing / content focused work.

      So let’s hide this little nugget for those willing to read comments.

      Go to Google, search this
      site:mashable.com zombie

      See the articles Mashable has written about zombies before.

      Go to this article:
      http://mashable.com/2011/05/13/charlie-zombie/

      It was written by Brenna Ehrlich
      http://mashable.com/author/brenna-ehrlich/

      From her page she covers: “music, film, viral video, and the digital evolution of the entertainment industry”

      So find a topic that includes those and relates it to your client. Make an infographic about it. If you don’t have a designer, maybe use someone like Killer Infographics.

      Then go to her Twitter:
      http://twitter.com/#!/brenna_e

      Find her URL:
      http://www.brennaneddsehrlich.com/

      Go to her about page:
      http://www.brennaneddsehrlich.com/sample-page/
      (discover she also likes hipster related content)

      Find her email address:
      Brenna AT Mashable DOT com

      Create a cool story around the infographic, email her before you launch, ask if she’d be interested in covering the infographic and they can be the first to publish it (other than on your own site of course). Maybe create a unique story that requires an interview, quotes, or other unique content. Maybe just pitch the infographic alone and try your luck.

      If it doesn’t suck, relates to Mashable, and is something she’s into. She’ll likely bite.

      Then ride the wave of inbound traffic. Monitor all the inbound links to the Mashable article, contact all those bloggers who link to the Mashable post and ask them to link to the original source (your site).

      Profit.

      And client buy in is a big key. It’s a big choke point for content and clients can kill their ability to succeed. This is a big part why doing well at SEO is about more than being able to do SEO. It might mean your key to success is the internal sale.

      I hope that helps.

  3. Great article.

    It’s so frustrating when people describe link building as boring/tedious/whatever. How can you read something like this and draw that conclusion?

  4. Hey Justin, you were the one who originally introduced me to infographics so thank you! For the last few weeks I’ve been figuring out how to implement them into a system and of course, afford the things so they do the job of link bait.

    Creative 5 are awesome but a tad expensive for me, do you have any recommendations for low cost infographic designers?

  5. Great post! However the SEO’s en Latin America we have several problems to find sources and linkerati. Our market is still small y tools like ontolo don’t are the best source to us.

    Question, do you know some resources for Spanish Sites?

  6. A few link building tips I’ve learned over ther years…

    * Link building is tough, but don’t give up. What doesn’t kill you… can be chopped off and used as a bludgeoning weapon.

    * Remember links at the top of the page are more important. Aim for the head.

    * Head somewhere cold, like Alaska. At least then you’ll have six months a year of zombie free living, giving you more uninterrupted time to link build.

  7. This is a brilliant, brilliant list that I’m actually printing out for reference–it couches a lot of the basics of content marketing and linkbuilding in an overarching and necessary context.

    Thanks so much for this!

  8. Hi Justin,

    Big fan of your content, webinars, and Distilled Seminar presentation in New Orleans.

    My question is, when you perform email outreach or use your team members for email outreach, how do you plan a email outreach campaign? Do you spend the first couple days finding prospects, than a day organizing them than the next two days emailing, than wait couple days and email them again? Also do you “expect” results within 30 days of emailing?

    And last question, do you use your name and your from Distilled when sending out emails or do you use a persona and say your from”client’s website” when sending out outreach emails?

    Thanks

  9. I do think outreach is the least interesting part of SEO. But it’s necessary and very effective. I do it a lot, and just see it as an extension of relationship building.

    People should really pay attention to the tips about creating personas and then targeting them, classic marketing! I particularly love the little trick with followerwonk and tagcrowd, I spent way too much time playing with it.

  10. Wow, great stuff Justin. On using search queries to find link prospects, I found this great tool (I am in no way associated with it, just a fan) – soloseo.com/tools/linkSearch.html. You type in your keyword, and brings up different searches for finding link prospects. Just thought you might like it :).

  11. Justin,

    This is a very comprehensive list of tactics and actionable items. I have been using some of these tips in my own link building campaigns but I think I can take away some very useful information to step up my game.

    Thanks,
    -Nathan

  12. A very thorough article that reminds me a bit of one I read by Rand a while ago. I’ve thought for a while that “white hat” SEO is becoming more like old skool PR (public relations, not page rank!) but with a slightly more technical emphasis – this article would certainly suggest that.

    Do you see any long term overlap between SEO and PR departments and do you reckon SEO is headed more towards conventional marketing as Google gets smarter at spotting those who are gaming the system?

  13. Wow, great post Justin. Thanks for going into so much detail and sharing some of the tactics you use for link building – it’s refreshing to see others in the industry being open about their processes.

  14. 1 more Wow. I was just looking your seomoz seminar like 1h ago, had to make a pause and now before continuing I just had to “google” a little “link building outreach” and I found this yours post. Great stuff. I’m feeding myself last few days with outreach knowledge, posts like this help a lot !

  15. Hey Justin, thanks for your big heart and sharing your abundance of knowledge to us all. You remind me so much of my first mentor Brad Fallon, who got me started in SEO community. Thanks man!

  16. Been following your posts for awhile. Always great stuff. Been creating App Engine apps because of you. :) Wait till you get a taste of the massive wave of social shares Android apps can generate!

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