Category: Reputation Management
Welcome to the Online Reputation Management blog category. We have something very important to tell you.
You suck.Your company ripped me off.You don’t care about your customers.You messed up my order.Your president is a liar.Your brand eats babies.
Don’t look at us like that. We didn’t say it; droves of your angry customers did.
The sad truth is this: If you haven’t been watching and monitoring your online reputation, these may be the comments filling the blogs and social networks right now. They’re piling up faster than you realize and are scaring potential customers away.
Not all social media visibility is good. Online vigilantes have invaded the space and they’re taking their problems with your company to the main stage. They’re leaving disparaging remarks on blogs, forums, social networking sites, Wikipedia pages and everywhere in between. And the only way for you to stop them is to know that these problems exist in the first place.
And that’s where we come in. This section is designed to get you up to speed on all the different tips, tricks, and tools available to help you monitor your online reputation and put out small reputation management fires before they grow into unmanageable blazes. We’ll show you how to find the problem, create a strategy to defend against it and how to discretely get rid of negative brand mentions.
The Vice President of your company was just caught falling down a flight of stairs. Your CEO got confused in a speech and had an epic Miss South Carolina moment. Your financial advisor misplaced a decimal point and sent a mass emailing touting totally wrong numbers to current clients. What do you do? You own …Read More
The kids who grew up in Facebook, MySpace and in the Social Web are getting older. And as they do and attempt to find jobs, the sheer mass of online reputation problems could keep many of us in business for a very, very long time (thanks YouTube!). Or, it could create an environment where ORM …Read More
We knew Outspoken Media’s Online Reputation Management (ORM) Guide was coming. So did you, because we put a link to it on the home page when Outspoken first launched back in January. But then we got busy. So instead of the Guide, you found our glorious 404 page just “waiting for a girl like you!” …Read More
Something kind of scary happened last week. Yelp announced that they’ll soon let businesses respond to the critiques and the not-so-glowing reviews made against them on the site. I know, this should be good news, but, holy heaven does it make me nervous. Let’s face it, social skills and a beating heart aren’t necessarily two …Read More
Two weeks from today (that’d be March 18th for our friends without counting skills) our very own Rhea Drysdale will be speaking on the topic of online reputation management at the March SEMNE meeting up in Hartford, CT. We invite you all to come watch her in action and learn a little about the topic …Read More