Business Insider

More Consumers Are Getting Tweet Revenge On Companies That Deserve It

Competitors also can misuse complaint sites to damage a rival’s reputation: “We have seen some instances where competitors are attacking…

Competitors also can misuse complaint sites to damage a rival’s reputation: “We have seen some instances where competitors are attacking each other with fake reviews,” says Rhea Drysdale, co-founder of Outspoken Media, which offers online marketing and reputation management services. Indeed, one guy offered services on a freelance job site to “write up to three negative reviews for you with three different profiles against your competition for $10.”

Social Media
Social Media

Why Coffee Is The #1 Community Management Tool

on Aug 11 by Lisa Barone

The police in my community are trying something new. Troy Police Chief John Tedesco has launched a directive created by…

Reputation Management
Reputation Management

5 Reasons NOT to Delete Negative Reviews

on Nov 19 by Lisa Barone

Yesterday afternoon I had a chance to chat with a writer from a bridal magazine. She was looking for tip…

Branding
Branding

Defining Your Community: Outspoken Media Case Study Part 1

on Jun 14 by Emily Cote

As you all know, Outspoken Media is going through a rebranding process. As we evolve and our messaging changes to…

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