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	<title>Comments on: Taking the Yahoo Approach To Happier Users</title>
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	<link>http://outspokenmedia.com/usability/happy-users/</link>
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		<title>By: bullitt</title>
		<link>http://outspokenmedia.com/usability/happy-users/#comment-1886</link>
		<dc:creator>bullitt</dc:creator>
		<pubDate>Fri, 22 May 2009 19:49:50 +0000</pubDate>
		<guid isPermaLink="false">http://outspokenmedia.com/?p=1866#comment-1886</guid>
		<description>LOL! You&#039;re doing a gr8 job Lisa Barone! Robert and Daniel are most prolly trolls and should be treated as such IMHO.

But let&#039;s talk for a moment about the concept of professionalism vs &quot;personality&quot; for lack of a better word. The older I get, the more I realize that it matters this much (pinches thumb and forefinger together REALLY tightly)  what a person looks like, dresses like, sounds like. As my heroine Clara Peller said so eloquently &quot;Where&#039;s the beef?!&quot;

In plain words, it&#039;s results rather than suits, ties and shiny shoes that talks the loudest. And I&#039;d rather work with a real person than a dozen &quot;suits&quot; all things being equal. And you, Rae and Rhea are nothing if not real people.

One last thing...I think your writing ROCKS!!!</description>
		<content:encoded><![CDATA[<p>LOL! You&#8217;re doing a gr8 job Lisa Barone! Robert and Daniel are most prolly trolls and should be treated as such IMHO.</p>
<p>But let&#8217;s talk for a moment about the concept of professionalism vs &#8220;personality&#8221; for lack of a better word. The older I get, the more I realize that it matters this much (pinches thumb and forefinger together REALLY tightly)  what a person looks like, dresses like, sounds like. As my heroine Clara Peller said so eloquently &#8220;Where&#8217;s the beef?!&#8221;</p>
<p>In plain words, it&#8217;s results rather than suits, ties and shiny shoes that talks the loudest. And I&#8217;d rather work with a real person than a dozen &#8220;suits&#8221; all things being equal. And you, Rae and Rhea are nothing if not real people.</p>
<p>One last thing&#8230;I think your writing ROCKS!!!</p>
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		<title>By: Rae Hoffman</title>
		<link>http://outspokenmedia.com/usability/happy-users/#comment-1872</link>
		<dc:creator>Rae Hoffman</dc:creator>
		<pubDate>Thu, 21 May 2009 21:09:34 +0000</pubDate>
		<guid isPermaLink="false">http://outspokenmedia.com/?p=1866#comment-1872</guid>
		<description>LOL Robert and Daniel (those are [valley girl voice] so, like for sure your real names [/nods furiously] LOL), if LISA offends you, then you need to pull your hands up from the keyboard, place one hand on the mouse, locate the back button and RUN. To quote the JNJ: &quot;Wait til they get a load of me.&quot;

P.S. Hey &quot;Daniel&quot; do you know what an IP address is? Seems yours has posted under a few different identities on our blog. And with a little research, it is easy to figure out you all have a relationship to the legal field. Amazing what a little dime a dozen research can turn up. :)</description>
		<content:encoded><![CDATA[<p>LOL Robert and Daniel (those are [valley girl voice] so, like for sure your real names [/nods furiously] LOL), if LISA offends you, then you need to pull your hands up from the keyboard, place one hand on the mouse, locate the back button and RUN. To quote the JNJ: &#8220;Wait til they get a load of me.&#8221;</p>
<p>P.S. Hey &#8220;Daniel&#8221; do you know what an IP address is? Seems yours has posted under a few different identities on our blog. And with a little research, it is easy to figure out you all have a relationship to the legal field. Amazing what a little dime a dozen research can turn up. :)</p>
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		<title>By: Bob Weber</title>
		<link>http://outspokenmedia.com/usability/happy-users/#comment-1869</link>
		<dc:creator>Bob Weber</dc:creator>
		<pubDate>Thu, 21 May 2009 15:35:04 +0000</pubDate>
		<guid isPermaLink="false">http://outspokenmedia.com/?p=1866#comment-1869</guid>
		<description>I have to agree with Jami.  You comment reflects an exact conversation I had with some local business people just a few weeks ago.  People want to know who they are working with.  They want to work with someone they like.

Not everyone is going to like Lisa, or any of us, but if we keep our interactions honest and open the people who do like us will want to work with us.</description>
		<content:encoded><![CDATA[<p>I have to agree with Jami.  You comment reflects an exact conversation I had with some local business people just a few weeks ago.  People want to know who they are working with.  They want to work with someone they like.</p>
<p>Not everyone is going to like Lisa, or any of us, but if we keep our interactions honest and open the people who do like us will want to work with us.</p>
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		<title>By: monica</title>
		<link>http://outspokenmedia.com/usability/happy-users/#comment-1867</link>
		<dc:creator>monica</dc:creator>
		<pubDate>Thu, 21 May 2009 14:29:02 +0000</pubDate>
		<guid isPermaLink="false">http://outspokenmedia.com/?p=1866#comment-1867</guid>
		<description>i don&#039;t agree with lisa on everything (and thank you, lisa, for acknowledging it) but she and outspoken media get this space.  i see tweets on incredibly useful stuff from her that i don&#039;t see from anyone else.   i&#039;m occasionally offended by her attitude, but i don&#039;t let that get in the way of my estimation of her professional skills.  she&#039;s not my employee, or my boss, or a service provider to me, where those things might matter more.  she&#039;s simply one voice in an endless sea of voices on the ins and outs of social media.

i think it&#039;s interesting, too, that those of you with negative impressions of her professionalism would resort to name calling ( &quot;ineptitude, snobbery, witless,&quot; etc.) which are inherently personal characterizations.</description>
		<content:encoded><![CDATA[<p>i don&#8217;t agree with lisa on everything (and thank you, lisa, for acknowledging it) but she and outspoken media get this space.  i see tweets on incredibly useful stuff from her that i don&#8217;t see from anyone else.   i&#8217;m occasionally offended by her attitude, but i don&#8217;t let that get in the way of my estimation of her professional skills.  she&#8217;s not my employee, or my boss, or a service provider to me, where those things might matter more.  she&#8217;s simply one voice in an endless sea of voices on the ins and outs of social media.</p>
<p>i think it&#8217;s interesting, too, that those of you with negative impressions of her professionalism would resort to name calling ( &#8220;ineptitude, snobbery, witless,&#8221; etc.) which are inherently personal characterizations.</p>
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		<title>By: Jami</title>
		<link>http://outspokenmedia.com/usability/happy-users/#comment-1864</link>
		<dc:creator>Jami</dc:creator>
		<pubDate>Thu, 21 May 2009 12:42:50 +0000</pubDate>
		<guid isPermaLink="false">http://outspokenmedia.com/?p=1866#comment-1864</guid>
		<description>i&#039;d rather know the real (and honest) person of who i have to deal with in business, not the fake face some people try to pull.  and if i don&#039;t like your personality, I can go to someone else, doesn&#039;t matter what industry.  but i get the feeling since you seem open and honest on twitter, that your work ethic also carries that same weight.  

besides, every tweet doesn&#039;t have to be epic, or even useful.  if we all tried for that, we&#039;d all be boring.</description>
		<content:encoded><![CDATA[<p>i&#8217;d rather know the real (and honest) person of who i have to deal with in business, not the fake face some people try to pull.  and if i don&#8217;t like your personality, I can go to someone else, doesn&#8217;t matter what industry.  but i get the feeling since you seem open and honest on twitter, that your work ethic also carries that same weight.  </p>
<p>besides, every tweet doesn&#8217;t have to be epic, or even useful.  if we all tried for that, we&#8217;d all be boring.</p>
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		<title>By: Robert Daniel</title>
		<link>http://outspokenmedia.com/usability/happy-users/#comment-1862</link>
		<dc:creator>Robert Daniel</dc:creator>
		<pubDate>Thu, 21 May 2009 12:38:46 +0000</pubDate>
		<guid isPermaLink="false">http://outspokenmedia.com/?p=1866#comment-1862</guid>
		<description>And I am going to agree with Daniel, but only for the first part of what he says &quot;SEO companies are ten-a-penny these days&quot;.  This is quite true Daniel but GREAT SEO companies are not so easy to find.

OutSpoken Media is made up of very intelligent people who have demonstrated success online and now offer their services to companies in the know.  These companies seek out OSM and are clearly aware of the personalities attached to the site.

Like Lisa said, if you don&#039;t feel their image is appropriate, go hire another one of the SEO companies on your list - Outspoken Media does not need you.

BTW Lisa rocks and is doing a great job of building her personal brand.  

Oh and Robert - I wonder what kind of &quot;ineptitude&quot; and &quot;snobbery&quot; we would find on your twitter feed or blog or whatever - I bet you are one of the LAME&#039;s who just don&#039;t get it.  Sure sounds like it from your comment.</description>
		<content:encoded><![CDATA[<p>And I am going to agree with Daniel, but only for the first part of what he says &#8220;SEO companies are ten-a-penny these days&#8221;.  This is quite true Daniel but GREAT SEO companies are not so easy to find.</p>
<p>OutSpoken Media is made up of very intelligent people who have demonstrated success online and now offer their services to companies in the know.  These companies seek out OSM and are clearly aware of the personalities attached to the site.</p>
<p>Like Lisa said, if you don&#8217;t feel their image is appropriate, go hire another one of the SEO companies on your list &#8211; Outspoken Media does not need you.</p>
<p>BTW Lisa rocks and is doing a great job of building her personal brand.  </p>
<p>Oh and Robert &#8211; I wonder what kind of &#8220;ineptitude&#8221; and &#8220;snobbery&#8221; we would find on your twitter feed or blog or whatever &#8211; I bet you are one of the LAME&#8217;s who just don&#8217;t get it.  Sure sounds like it from your comment.</p>
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		<title>By: Lisa Barone</title>
		<link>http://outspokenmedia.com/usability/happy-users/#comment-1861</link>
		<dc:creator>Lisa Barone</dc:creator>
		<pubDate>Thu, 21 May 2009 12:26:13 +0000</pubDate>
		<guid isPermaLink="false">http://outspokenmedia.com/?p=1866#comment-1861</guid>
		<description>Nichola: Ah, I wasn&#039;t aware of that.  I appreciate you sharing it! :)</description>
		<content:encoded><![CDATA[<p>Nichola: Ah, I wasn&#8217;t aware of that.  I appreciate you sharing it! :)</p>
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		<title>By: Lisa Barone</title>
		<link>http://outspokenmedia.com/usability/happy-users/#comment-1860</link>
		<dc:creator>Lisa Barone</dc:creator>
		<pubDate>Thu, 21 May 2009 12:24:18 +0000</pubDate>
		<guid isPermaLink="false">http://outspokenmedia.com/?p=1866#comment-1860</guid>
		<description>&lt;blockquote&gt;Gotta agree with Robert: SEO companies are ten-a-penny these day&lt;/blockquote&gt;

Not to continue my pattern of being arrogant and witless, but then go hire one of them.  If you&#039;re not a fan of my writing, nor wit, then why are you on the Outspoken blog leaving a comment? I can&#039;t please everyone, nor will I try.   I am sorry if it doesn&#039;t go along with your ideas of how a good SEO company should act.  I&#039;m not sure there&#039;s much I can do about that.

@lisabarone is a personal Twitter account. Sure, it&#039;s tied to my brand, but it&#039;s my personal space. If you&#039;re not a fan but want to follow Outspoken, we have the @outspokenmedia Twitter account for that, which is 100 percent professional.  Or don&#039;t follow either account. That&#039;s what&#039;s great about Twitter and SEO companies.  You have a choice.</description>
		<content:encoded><![CDATA[<blockquote><p>Gotta agree with Robert: SEO companies are ten-a-penny these day</p></blockquote>
<p>Not to continue my pattern of being arrogant and witless, but then go hire one of them.  If you&#8217;re not a fan of my writing, nor wit, then why are you on the Outspoken blog leaving a comment? I can&#8217;t please everyone, nor will I try.   I am sorry if it doesn&#8217;t go along with your ideas of how a good SEO company should act.  I&#8217;m not sure there&#8217;s much I can do about that.</p>
<p>@lisabarone is a personal Twitter account. Sure, it&#8217;s tied to my brand, but it&#8217;s my personal space. If you&#8217;re not a fan but want to follow Outspoken, we have the @outspokenmedia Twitter account for that, which is 100 percent professional.  Or don&#8217;t follow either account. That&#8217;s what&#8217;s great about Twitter and SEO companies.  You have a choice.</p>
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		<title>By: Nichola Stott</title>
		<link>http://outspokenmedia.com/usability/happy-users/#comment-1859</link>
		<dc:creator>Nichola Stott</dc:creator>
		<pubDate>Thu, 21 May 2009 12:23:08 +0000</pubDate>
		<guid isPermaLink="false">http://outspokenmedia.com/?p=1866#comment-1859</guid>
		<description>Great post Lisa. BOSS and Search Monkey are super-awesome applications. Such a shame Y! search market share is so much smaller here in the UK. One thing you don&#039;t mention... Yahoo! will be charging developers for BOSS queries at 10 cents a &#039;unit&#039; for queries over 10k come Q3 this year. http://developer.yahoo.com/search/boss/fees.html</description>
		<content:encoded><![CDATA[<p>Great post Lisa. BOSS and Search Monkey are super-awesome applications. Such a shame Y! search market share is so much smaller here in the UK. One thing you don&#8217;t mention&#8230; Yahoo! will be charging developers for BOSS queries at 10 cents a &#8216;unit&#8217; for queries over 10k come Q3 this year. <a href="http://developer.yahoo.com/search/boss/fees.html" rel="nofollow">http://developer.yahoo.com/search/boss/fees.html</a></p>
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		<title>By: Feydakin</title>
		<link>http://outspokenmedia.com/usability/happy-users/#comment-1858</link>
		<dc:creator>Feydakin</dc:creator>
		<pubDate>Thu, 21 May 2009 12:21:18 +0000</pubDate>
		<guid isPermaLink="false">http://outspokenmedia.com/?p=1866#comment-1858</guid>
		<description>You know, you guys could try following @outspokenmedia for the &quot;professional&quot; side of the company rather than @lisabarone for her &quot;personal&quot; tweets.. 

Seems like an obvious solution to me.. Or, are you suggesting that people have to be 100% professional 100% of the time??</description>
		<content:encoded><![CDATA[<p>You know, you guys could try following @outspokenmedia for the &#8220;professional&#8221; side of the company rather than @lisabarone for her &#8220;personal&#8221; tweets.. </p>
<p>Seems like an obvious solution to me.. Or, are you suggesting that people have to be 100% professional 100% of the time??</p>
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