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	<title>Comments on: How to Draft a Company Social Media Policy</title>
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	<item>
		<title>By: Aussiewebmaster</title>
		<link>http://outspokenmedia.com/social-media/social-media-policy/#comment-21458</link>
		<dc:creator>Aussiewebmaster</dc:creator>
		<pubDate>Tue, 15 Mar 2011 16:31:54 +0000</pubDate>
		<guid isPermaLink="false">http://outspokenmedia.com/?p=10072#comment-21458</guid>
		<description><![CDATA[can you say spam]]></description>
		<content:encoded><![CDATA[<p>can you say spam</p>
]]></content:encoded>
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		<title>By: Mike Roberts</title>
		<link>http://outspokenmedia.com/social-media/social-media-policy/#comment-21456</link>
		<dc:creator>Mike Roberts</dc:creator>
		<pubDate>Tue, 15 Mar 2011 16:24:28 +0000</pubDate>
		<guid isPermaLink="false">http://outspokenmedia.com/?p=10072#comment-21456</guid>
		<description><![CDATA[I have nothing important to add to this discussion, just tossing my two cents in the bucket for the hell of it.  See, my last job&#039;s internet policy was you cannot use it at work; do not tweet or post about anything you do, see or know that is potentially work related; and only two people will ever have access to social media while in the office and specifically for search purposes... Of course, that was a Law Firm so its a different universe.

Now my current job has a NDA but otherwise I seem to have more freedom of internet usage than others here as long as it doesn&#039;t interfere with my job. Case in point, I&#039;m here now during work because I was asked to start reading more SEO related sites and blogs (we all know I really come here cause its Lisa) but I shouldn&#039;t be on Facebook and Twitter since it has nothing to do with my job responsibilities and we have a guy who specifically does that for us under the brand name.

In my personal life on the internet I live by two rules: one I learned from 4chan and /b/, the other is Wheaton&#039;s Law. Any self-respecting geek should know Wheaton&#039;s Law as the statement &quot;Don&#039;t be a dick&quot; as codified by Wesley Crusher... err Wil Wheaton. The 4chan (yes its a horrible awful place that you should never admit to frequenting and block your children from ever accessing no matter how wondrous and hilarious it can be) rule I follow is &quot;Don&#039;t feed the trolls.&quot; People will continue to cause trouble on the internet due to anonymity but there are people just like them in real life. They&#039;re the people who you purposely don&#039;t acknowledge because you know they do it only for attention (&quot;for the lulz&quot;).

Personally I think that people in an office setting need access to Facebook, Twitter and other personal sites for the sake of their sanity. Its like giving a smoker a cigarette break. Every now and then you need to push back from that desk, queue up some sites, and decompress before getting back to work.  But its those people that do it every 5 minutes or spend an hour on FB when they should have been working who are the issue.  Take everything on a case by case basis but having the umbrella policy as the guideline is a good jumping off point.  And once your company is big enough, delegate it to someone else so you don&#039;t need to be the &quot;bad guy&quot; anymore.]]></description>
		<content:encoded><![CDATA[<p>I have nothing important to add to this discussion, just tossing my two cents in the bucket for the hell of it.  See, my last job&#8217;s internet policy was you cannot use it at work; do not tweet or post about anything you do, see or know that is potentially work related; and only two people will ever have access to social media while in the office and specifically for search purposes&#8230; Of course, that was a Law Firm so its a different universe.</p>
<p>Now my current job has a NDA but otherwise I seem to have more freedom of internet usage than others here as long as it doesn&#8217;t interfere with my job. Case in point, I&#8217;m here now during work because I was asked to start reading more SEO related sites and blogs (we all know I really come here cause its Lisa) but I shouldn&#8217;t be on Facebook and Twitter since it has nothing to do with my job responsibilities and we have a guy who specifically does that for us under the brand name.</p>
<p>In my personal life on the internet I live by two rules: one I learned from 4chan and /b/, the other is Wheaton&#8217;s Law. Any self-respecting geek should know Wheaton&#8217;s Law as the statement &#8220;Don&#8217;t be a dick&#8221; as codified by Wesley Crusher&#8230; err Wil Wheaton. The 4chan (yes its a horrible awful place that you should never admit to frequenting and block your children from ever accessing no matter how wondrous and hilarious it can be) rule I follow is &#8220;Don&#8217;t feed the trolls.&#8221; People will continue to cause trouble on the internet due to anonymity but there are people just like them in real life. They&#8217;re the people who you purposely don&#8217;t acknowledge because you know they do it only for attention (&#8220;for the lulz&#8221;).</p>
<p>Personally I think that people in an office setting need access to Facebook, Twitter and other personal sites for the sake of their sanity. Its like giving a smoker a cigarette break. Every now and then you need to push back from that desk, queue up some sites, and decompress before getting back to work.  But its those people that do it every 5 minutes or spend an hour on FB when they should have been working who are the issue.  Take everything on a case by case basis but having the umbrella policy as the guideline is a good jumping off point.  And once your company is big enough, delegate it to someone else so you don&#8217;t need to be the &#8220;bad guy&#8221; anymore.</p>
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		<title>By: Peter Rees</title>
		<link>http://outspokenmedia.com/social-media/social-media-policy/#comment-21454</link>
		<dc:creator>Peter Rees</dc:creator>
		<pubDate>Tue, 15 Mar 2011 15:46:52 +0000</pubDate>
		<guid isPermaLink="false">http://outspokenmedia.com/?p=10072#comment-21454</guid>
		<description><![CDATA[Great post. I strongly believe in the creation of social media policies as a enabler for most companies. Far too many organisations seem to be determined to block the use of social platforms as some ill conceived means of protecting themselves. This is no more than a throwback to the time when use of the internet was banned in the workplace, something we would consider inconceivable today.
I hope they learn quickly enough, a good policy helps enormously.]]></description>
		<content:encoded><![CDATA[<p>Great post. I strongly believe in the creation of social media policies as a enabler for most companies. Far too many organisations seem to be determined to block the use of social platforms as some ill conceived means of protecting themselves. This is no more than a throwback to the time when use of the internet was banned in the workplace, something we would consider inconceivable today.<br />
I hope they learn quickly enough, a good policy helps enormously.</p>
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		<title>By: Pat McCarthy</title>
		<link>http://outspokenmedia.com/social-media/social-media-policy/#comment-21453</link>
		<dc:creator>Pat McCarthy</dc:creator>
		<pubDate>Tue, 15 Mar 2011 15:43:24 +0000</pubDate>
		<guid isPermaLink="false">http://outspokenmedia.com/?p=10072#comment-21453</guid>
		<description><![CDATA[Great post Lisa! At WOMMA, we developed a social media policy template designed to help craft social policies. Thought it might help you and your readers.

http://womma.org/main/Quick-Guide-to-Designing-a-Social-Media-Policy.pdf

Hope it helps!

Pat McCarthy
Social Media Coordinator
WOMMA]]></description>
		<content:encoded><![CDATA[<p>Great post Lisa! At WOMMA, we developed a social media policy template designed to help craft social policies. Thought it might help you and your readers.</p>
<p><a href="http://womma.org/main/Quick-Guide-to-Designing-a-Social-Media-Policy.pdf" rel="nofollow">http://womma.org/main/Quick-Guide-to-Designing-a-Social-Media-Policy.pdf</a></p>
<p>Hope it helps!</p>
<p>Pat McCarthy<br />
Social Media Coordinator<br />
WOMMA</p>
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		<title>By: Gabriele Maidecchi</title>
		<link>http://outspokenmedia.com/social-media/social-media-policy/#comment-21451</link>
		<dc:creator>Gabriele Maidecchi</dc:creator>
		<pubDate>Tue, 15 Mar 2011 11:13:40 +0000</pubDate>
		<guid isPermaLink="false">http://outspokenmedia.com/?p=10072#comment-21451</guid>
		<description><![CDATA[You make a good point, making everyone see the goal clearly before engaging in any social media presence. Once that&#039;s set, it&#039;s a lot easier to find some common ground to all work together towards it.
My employees have a mostly personal presence in social media, but when they do participate on behalf of the company (doesn&#039;t happen often, but it happens) I make sure they know what they are doing, and they are more than happy to be &quot;part of it&quot;, so to say.

Especially during the preparation of videos for our blog, the participation of the team is a very happy moment in the company&#039;s life.
We have come to this in time though, doesn&#039;t happen overnight, and I can name at least one occasion during which I had to phone a member of my team to tell him to take something back off his Facebook regarding some client (not directly named, but clear enough if you know about it). That was an embarrassing incident but you learn from mistakes, more often than not.

Productivity usually isn&#039;t a problem, I mean, they sure use social media for personal reasons as well but we have deadlines, and if they are not screwed up, everything&#039;s fine.
I don&#039;t like strict policies like blocking Facebook access or stuff like that, they wouldn&#039;t work out good for our needs and there&#039;s always a better way around that.]]></description>
		<content:encoded><![CDATA[<p>You make a good point, making everyone see the goal clearly before engaging in any social media presence. Once that&#8217;s set, it&#8217;s a lot easier to find some common ground to all work together towards it.<br />
My employees have a mostly personal presence in social media, but when they do participate on behalf of the company (doesn&#8217;t happen often, but it happens) I make sure they know what they are doing, and they are more than happy to be &#8220;part of it&#8221;, so to say.</p>
<p>Especially during the preparation of videos for our blog, the participation of the team is a very happy moment in the company&#8217;s life.<br />
We have come to this in time though, doesn&#8217;t happen overnight, and I can name at least one occasion during which I had to phone a member of my team to tell him to take something back off his Facebook regarding some client (not directly named, but clear enough if you know about it). That was an embarrassing incident but you learn from mistakes, more often than not.</p>
<p>Productivity usually isn&#8217;t a problem, I mean, they sure use social media for personal reasons as well but we have deadlines, and if they are not screwed up, everything&#8217;s fine.<br />
I don&#8217;t like strict policies like blocking Facebook access or stuff like that, they wouldn&#8217;t work out good for our needs and there&#8217;s always a better way around that.</p>
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		<title>By: Aussiewebmaster</title>
		<link>http://outspokenmedia.com/social-media/social-media-policy/#comment-21443</link>
		<dc:creator>Aussiewebmaster</dc:creator>
		<pubDate>Tue, 15 Mar 2011 00:33:21 +0000</pubDate>
		<guid isPermaLink="false">http://outspokenmedia.com/?p=10072#comment-21443</guid>
		<description><![CDATA[oh please... Lisa you are so a personal attacker - granted they usually deserve it and more... and we love you for it]]></description>
		<content:encoded><![CDATA[<p>oh please&#8230; Lisa you are so a personal attacker &#8211; granted they usually deserve it and more&#8230; and we love you for it</p>
]]></content:encoded>
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		<title>By: Rosa Lu</title>
		<link>http://outspokenmedia.com/social-media/social-media-policy/#comment-21438</link>
		<dc:creator>Rosa Lu</dc:creator>
		<pubDate>Mon, 14 Mar 2011 19:32:02 +0000</pubDate>
		<guid isPermaLink="false">http://outspokenmedia.com/?p=10072#comment-21438</guid>
		<description><![CDATA[Wonderful advice! We just recently updated our Social Media Policy. One big thing we had to reiterate was that if you decide you want to accept a friend request from a client on Facebook it is important that you are professional at ALL times! Not just Monday - Friday 9-5. Posting a status of how &#039;wasted&quot; you are on a Saturday night reflects on the company regardless of if you are on the clock or not.  Our advice for that: suggest that they follow you on a professional Twitter account or Linked In instead.]]></description>
		<content:encoded><![CDATA[<p>Wonderful advice! We just recently updated our Social Media Policy. One big thing we had to reiterate was that if you decide you want to accept a friend request from a client on Facebook it is important that you are professional at ALL times! Not just Monday &#8211; Friday 9-5. Posting a status of how &#8216;wasted&#8221; you are on a Saturday night reflects on the company regardless of if you are on the clock or not.  Our advice for that: suggest that they follow you on a professional Twitter account or Linked In instead.</p>
]]></content:encoded>
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		<title>By: Kristy</title>
		<link>http://outspokenmedia.com/social-media/social-media-policy/#comment-21435</link>
		<dc:creator>Kristy</dc:creator>
		<pubDate>Mon, 14 Mar 2011 19:14:54 +0000</pubDate>
		<guid isPermaLink="false">http://outspokenmedia.com/?p=10072#comment-21435</guid>
		<description><![CDATA[I love and have long been a fan of the idea around making social media policy&#039;s a tool for empowerment and education rather than a tool of constraint. Yay!!!!]]></description>
		<content:encoded><![CDATA[<p>I love and have long been a fan of the idea around making social media policy&#8217;s a tool for empowerment and education rather than a tool of constraint. Yay!!!!</p>
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		<title>By: Jacque</title>
		<link>http://outspokenmedia.com/social-media/social-media-policy/#comment-21431</link>
		<dc:creator>Jacque</dc:creator>
		<pubDate>Mon, 14 Mar 2011 18:34:50 +0000</pubDate>
		<guid isPermaLink="false">http://outspokenmedia.com/?p=10072#comment-21431</guid>
		<description><![CDATA[Great tips! I just had to write a social media policy myself, and I completely agree with your points. Policy gets touchy when you&#039;re telling people all the things they can&#039;t do - especially in social media when you&#039;re expecting them to show off some personality. I decided to spend the first and biggest portion of our policy on a purpose statement, and what the employees can do in the social media space as a way to empower participation. Inevitably, I had to include the no no&#039;s to cover my butt, but those weren&#039;t the meat of the document.]]></description>
		<content:encoded><![CDATA[<p>Great tips! I just had to write a social media policy myself, and I completely agree with your points. Policy gets touchy when you&#8217;re telling people all the things they can&#8217;t do &#8211; especially in social media when you&#8217;re expecting them to show off some personality. I decided to spend the first and biggest portion of our policy on a purpose statement, and what the employees can do in the social media space as a way to empower participation. Inevitably, I had to include the no no&#8217;s to cover my butt, but those weren&#8217;t the meat of the document.</p>
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