Comments on: 6 Ways to Lose Customers, Credibility & Friends On Social Media

By: Rania

Rania — Mon, 18 Oct 2010 15:53:38 +0000

I think I just fell in love with you.

Great article, really great points- this is my first time on your site & i’ll surely be back.

By: Max

Max — Thu, 16 Sep 2010 07:48:21 +0000

I really liked this especially the use of #fail whinging! Oh and auto tweets

By: Geno Prussakov

Geno Prussakov — Sat, 11 Sep 2010 00:49:47 +0000

Between the “Ignore your audience” mistake/way and the “Be a jerk” one there is a whole range of possibilities to sentence your social media efforts to death. Great post, Lisa — as always.

By: Michelle Quillin

Michelle Quillin — Fri, 10 Sep 2010 21:02:50 +0000

@Lisa — Awesome post! You got to be snarky for a few minutes, but in a way that educates. Love it! Like

@Gabriele — I’ll bite. The most embarrassing thing I did in the early days (just at the end of 2009 for me) was think I would have a zillion followers by just tweeting information all day. I didn’t know you were supposed to actually TALK to people. Ha!! ;o)

@Arienne — Thanks for pointing out that sometimes, a slow spiral into bitterness and anger is really a sign of a deeper issue, if the Tweeter/Facebooker wasn’t like that before. I hope someone was reaching out to him.

and @Marjorie — Cute! Made me laugh! (Following you!)

Michelle for New England Multimedia & New England HD
Twitter: @NEMultimedia

By: Michael Dorausch

Michael Dorausch — Fri, 10 Sep 2010 20:25:37 +0000

I did good on this except for… “Ignore your audience.” I get a big ZERO for that, especially in the summer. Time off the grid is critical for me and sometimes things come up outside one’s control (like family drama) that brings that about as well. I can do better, that I’m aware of.

On a side note, I like your violent descriptions of inflicting bodily pain and injury, although I have yet to have a client listing Lisa Barone as a chief complaint. :D

By: Mike Ward

Mike Ward — Fri, 10 Sep 2010 20:02:58 +0000

Excellent post, Lisa. Who wants to be in a community of grouches? I know that I am not the only one quickly clicking away from the negativity out there. If someone is ranting about what this idiot does, how crappy that is or how much it all sucks, then I am not going to take the next step and click on their website link to find out more about them.

By: Jill Whalen

Jill Whalen — Fri, 10 Sep 2010 19:48:20 +0000

If it were just “I’ll hit you” or “I’ll kick you” that makes sense, but (and maybe it’s just your creative writing skills) stabbing and shovel smashing just seem awfully graphic to me.

But this is from one who can’t watch gory movies and stuff. :)
Even worse for me is if you talk about medical procedures….ewwwww

By: Lisa Barone

Lisa Barone — Fri, 10 Sep 2010 19:42:45 +0000

This may sound odd (or make people really wonder about me) but I don’t find the “punch you in the face”, “hit you with a shovel” comments to be violent because it’s clear (I think) that I’m kidding and being lighthearted. I think it’s much different than someone who is legitimately angry and throwing a tantrum. The tone changes the comment. Or at least it does in my head. Maybe it doesn’t for others. A valid comment. :)

By: Gabriele Maidecchi

Gabriele Maidecchi — Fri, 10 Sep 2010 19:41:34 +0000

Ahhh well if I have to be honest falling in the bitching trap kinda tempted me a couple of (billions) times, can’t blame you for that :p

By: Jill Whalen

Jill Whalen — Fri, 10 Sep 2010 19:28:31 +0000

Along these same lines, Lisa, I’ve often wondered why you are so violent…always wanting to stab people (in this very article) punch their faces in, etc. While we know you’re kidding (at least I think you are ;) and the remarks do illicit a chuckle, you might want to take your own advice and rethink using that tactic as often as you do to illicit a reaction from you readers. (Sorry, it’s the mom in me!)