Comments on: Do Customers Want To Punch Your Site In The Face?

By: Jason Parker

Jason Parker — Wed, 29 Sep 2010 13:54:57 +0000

Nice post.

I think you hit the nail on the head with the clutter factor.

I need to figure out a way to get my site to load faster and for some reason my template I’m using has grey links. Thanks for the reminder on that.

By: Christy

Christy — Tue, 28 Sep 2010 14:36:20 +0000

great article. we are still learning, and discovering! thanks!

By: Ari Herzog

Ari Herzog — Fri, 24 Sep 2010 19:47:14 +0000

How about the website for a national government relations agency I visited today, that has PDF links for its staff members?

No response necessary.

By: Eric Suesz

Eric Suesz — Thu, 23 Sep 2010 20:57:20 +0000

Awesome blog title! And a pretty darn good blog post, too. Thanks!

http://twitter.com/#!/supereric/status/25341335950

By: Alex

Alex — Thu, 23 Sep 2010 20:57:11 +0000

Don’t think you’re really in a position to comment on website design as this blog needs a good face punching.

By: Stefan

Stefan — Thu, 23 Sep 2010 13:39:29 +0000

Flash intros … all of them! And my latest grape is this trend to have a pop-up screaming “sign up to my newsletter” or “buy my book” or “subscribe to my blog”. Urgh … I thought we left annoying pop-ups behind in the 90s??

By: mathias

mathias — Thu, 23 Sep 2010 11:51:54 +0000

you are absolutely right, some points really made me laugh. Some websites can be so annoying.

By: Julia

Julia — Thu, 23 Sep 2010 01:39:08 +0000

I know where the istock photos come from. Committees. “Teams.” If you have to get approvals from a lot of people… the somebody who always has perfect hair can’t accept the photo of a real person doing a real thing who has messy hair (solved by istock!) Someone who thinks you cannot include a photo of an unskinny person anywhere on the site, even in the background, will want a different photo (or you can go to istock!) The graphic designer insists on photos that have that washy soft-focusy background and your actual real ones have an in-focus background (gasp) and the brand images need to be the same for print and web (just go to istock!) …. the best real photos ALWAYS have something “wrong” with them that you “shouldn’t” show (that’s why they ARE real.)

By: Jennifer

Jennifer — Wed, 22 Sep 2010 23:58:21 +0000

I depise those talking animated help people that e-commerce sites (et tu, Ikea!) seem to think are awesome. I’m sure it’s the wrong term for what they are, but these animations are creepy looking, have vacant stares, stalk your cursor, and are usually less helpful than just skimming a couple lines of text. And I’m with you on the auto-play music. It’s good to keep in mind that most people in the world probably do not share your musical tastes!

By: Martina Iring

Martina Iring — Wed, 22 Sep 2010 16:06:39 +0000

As always Lisa, a lol post :)
Agree with all your points – especially the generic photos (why people, why???) and the lack of landing pages. Nothing frustrates me more than being drawn into a site for a specific reason, getting to the homepage and not being able to find even a single word relating to why I’m there. If this happens to me, I have a personal rule. To leave immediately. Even if I really wanted what they promised me.
As for other things that drive me crazy – schizo navigation that changes depending on the page, or disappears completely; opening new pages in new windows (getting rarer and rarer, but still come across it sometimes); links to outside sites that don’t show up in a new window so that I have to click back (are you saying you want me to leave?)

ahh, that felt good!