Thank you SO much for the laughs, and more so, the great information and brainstorming fodder. Keep up the great work!

“The biggest mistake you can make is to just shut down. After a crisis, many blogs will go into Operation STFU and hide under their desks until the storm goes away and people stop looking at them. Don’t do this. After a public blog storm, you’re going to have a lot of new lingering eyeballs watching to see what you’re going to do next. This is the time to let loose some of your best content and show people who you are and why they should become fans. Spend the new few days/week writing the best content of your life.”

I’m often saying that emotions, perhaps such as anger or shame over a blog blow-up, are there for you to use them not simply feel them. It’s fuel. Harness the energy they provide to propel you.

And, of course, maybe, if you are wrong…there is something to be learned from what that “A-list blogger” is saying…so yah. Everybody wins.

That said, you’re reading far into her post. She wasn’t suggesting you create drama. She was saying if it gets thrown upon you, then use it to your advantage if at all possible.

You’re going to have to address the situation on your blog and give the masses something else to get all hot and bothered over. You’re going to have to write a blog post that addresses what happened, what your responsibility in the matter was and how you’d like us all move to forward.

Lisa says read, listen, take the blame if it’s yours and tell folks how you plan to move forward. She just explains how to do it in a manner that is beneficial to you.

The choices as listed by Lisa were “sit back” or “whore yourself”. I see a third option, which is to listen and learn.

The way I see it Pat, there is no third option because listening and learning leave you with the same choice once you’ve done it – “sit back” or take advantage of the publicity.

So let’s say you read their feedback, listen and learn from it… what would you do next Pat? Sit back and let it die or hopefully use it to your advantage? Motrin, by your account, listened and learned… but after that, they either sat back or turned a bad experience into smart publicity. To me, the latter is making lemons out of lemonade. :)

Dude stop trying to troll the comments. Seriously.