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	<title>Comments on: Is a Lack of Perspective Costing You Money?</title>
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		<title>By: Michelle Robbins</title>
		<link>http://outspokenmedia.com/online-marketing/is-a-lack-of-perspective-costing-you-money/#comment-13447</link>
		<dc:creator>Michelle Robbins</dc:creator>
		<pubDate>Wed, 30 Jun 2010 17:38:49 +0000</pubDate>
		<guid isPermaLink="false">http://outspokenmedia.com/?p=6897#comment-13447</guid>
		<description><![CDATA[Thank you for the comment and the great examples of your own experience Alan - I&#039;m glad you found value in the post :)]]></description>
		<content:encoded><![CDATA[<p>Thank you for the comment and the great examples of your own experience Alan &#8211; I&#8217;m glad you found value in the post :)</p>
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		<title>By: Alan Bleiweiss</title>
		<link>http://outspokenmedia.com/online-marketing/is-a-lack-of-perspective-costing-you-money/#comment-13443</link>
		<dc:creator>Alan Bleiweiss</dc:creator>
		<pubDate>Wed, 30 Jun 2010 15:29:31 +0000</pubDate>
		<guid isPermaLink="false">http://outspokenmedia.com/?p=6897#comment-13443</guid>
		<description><![CDATA[Michelle, 

While some might find individual examples to want to pick apart and myopically focus on, I see the bigger message and agree completely.  When I became manager of a real estate company, I couldn&#039;t manage it the same way I&#039;d managed a chocolate manufacturing company.  Sure, core competencies of management still applied.  Yet I needed to learn to apply them in new ways.  

When I do SEO, I can&#039;t use keywords based on my understanding of someone&#039;s products or services or the clients&#039;.  Sure, I can use those to start, yet I need to also step into their client / customers shoes as well, and build on that.  

So too, in life, I find it&#039;s critical to open my mind to other points of view.  Had I not done that in every area of life I&#039;d never have grown as an individual.  Even when I THINK my way works, it could be that, sure, my way DOES work.  Yet oh - wow - it turns out sometimes that another way works more efficiently / inexpensively / effortlessly...  

And as far as core competencies go, whenever I&#039;ve strayed too far from those, it&#039;s been more painful than it&#039;s worth.  When I&#039;ve built on them instead, I&#039;ve flourished.]]></description>
		<content:encoded><![CDATA[<p>Michelle, </p>
<p>While some might find individual examples to want to pick apart and myopically focus on, I see the bigger message and agree completely.  When I became manager of a real estate company, I couldn&#8217;t manage it the same way I&#8217;d managed a chocolate manufacturing company.  Sure, core competencies of management still applied.  Yet I needed to learn to apply them in new ways.  </p>
<p>When I do SEO, I can&#8217;t use keywords based on my understanding of someone&#8217;s products or services or the clients&#8217;.  Sure, I can use those to start, yet I need to also step into their client / customers shoes as well, and build on that.  </p>
<p>So too, in life, I find it&#8217;s critical to open my mind to other points of view.  Had I not done that in every area of life I&#8217;d never have grown as an individual.  Even when I THINK my way works, it could be that, sure, my way DOES work.  Yet oh &#8211; wow &#8211; it turns out sometimes that another way works more efficiently / inexpensively / effortlessly&#8230;  </p>
<p>And as far as core competencies go, whenever I&#8217;ve strayed too far from those, it&#8217;s been more painful than it&#8217;s worth.  When I&#8217;ve built on them instead, I&#8217;ve flourished.</p>
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		<title>By: Michelle Robbins</title>
		<link>http://outspokenmedia.com/online-marketing/is-a-lack-of-perspective-costing-you-money/#comment-13441</link>
		<dc:creator>Michelle Robbins</dc:creator>
		<pubDate>Wed, 30 Jun 2010 02:25:07 +0000</pubDate>
		<guid isPermaLink="false">http://outspokenmedia.com/?p=6897#comment-13441</guid>
		<description><![CDATA[Apple, a consumer products company built on selling personal computers, is now the number one music retailer in the US - having surpassed WalMart two years ago even.  You see this as a natural progression of their core competencies, but I see it as a distinct venture into a new and not aligned business sector, that was successfully made because of the broad vision Apple has as  a corporation. 

Software distribution in general, is not at all the same as music distribution, and the wrangling with that industry to make it happen, was not at all business as usual for Apple. The iTunes store was a seismic shift in music distribution and I disagree that it was simply Apple extending its business model; it created an entirely new one. 

I would also argue that News Corp, in its wholesale acquisition of MySpace, gained not only the significant user base, but also the institutional knowledge that could have (should have?) made it a success, if it was truly in a position to become a greater success based on those assets. 

Ultimately though, I think we&#039;re saying largely the same thing - except that you see it not as a problem of perspective but of people not sticking to what they know best - and I see it as people applying what they know best to a situation that requires a broader perspective or different tactic.]]></description>
		<content:encoded><![CDATA[<p>Apple, a consumer products company built on selling personal computers, is now the number one music retailer in the US &#8211; having surpassed WalMart two years ago even.  You see this as a natural progression of their core competencies, but I see it as a distinct venture into a new and not aligned business sector, that was successfully made because of the broad vision Apple has as  a corporation. </p>
<p>Software distribution in general, is not at all the same as music distribution, and the wrangling with that industry to make it happen, was not at all business as usual for Apple. The iTunes store was a seismic shift in music distribution and I disagree that it was simply Apple extending its business model; it created an entirely new one. </p>
<p>I would also argue that News Corp, in its wholesale acquisition of MySpace, gained not only the significant user base, but also the institutional knowledge that could have (should have?) made it a success, if it was truly in a position to become a greater success based on those assets. </p>
<p>Ultimately though, I think we&#8217;re saying largely the same thing &#8211; except that you see it not as a problem of perspective but of people not sticking to what they know best &#8211; and I see it as people applying what they know best to a situation that requires a broader perspective or different tactic.</p>
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		<title>By: Michelle Robbins</title>
		<link>http://outspokenmedia.com/online-marketing/is-a-lack-of-perspective-costing-you-money/#comment-13439</link>
		<dc:creator>Michelle Robbins</dc:creator>
		<pubDate>Wed, 30 Jun 2010 01:47:25 +0000</pubDate>
		<guid isPermaLink="false">http://outspokenmedia.com/?p=6897#comment-13439</guid>
		<description><![CDATA[I hear what you&#039;re saying with your comment, but my point about narrow perspective with the Nexus One, really did go directly to their marketing campaign - and it&#039;s failure to actually successfully market the phone because of those reasons mentioned in the article. I specifically compared it to the Droid because they share the Android platform, were both new to market, and thus it was a more apples to apples (no pun intended there) comparison. Google failed to capture both mindshare and sales with their campaign - the Droid succeeded.]]></description>
		<content:encoded><![CDATA[<p>I hear what you&#8217;re saying with your comment, but my point about narrow perspective with the Nexus One, really did go directly to their marketing campaign &#8211; and it&#8217;s failure to actually successfully market the phone because of those reasons mentioned in the article. I specifically compared it to the Droid because they share the Android platform, were both new to market, and thus it was a more apples to apples (no pun intended there) comparison. Google failed to capture both mindshare and sales with their campaign &#8211; the Droid succeeded.</p>
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		<title>By: Michael Martin</title>
		<link>http://outspokenmedia.com/online-marketing/is-a-lack-of-perspective-costing-you-money/#comment-13438</link>
		<dc:creator>Michael Martin</dc:creator>
		<pubDate>Wed, 30 Jun 2010 01:22:43 +0000</pubDate>
		<guid isPermaLink="false">http://outspokenmedia.com/?p=6897#comment-13438</guid>
		<description><![CDATA[Michelle,

A quality article written by someone I highly regard.

I didn&#039;t want to hijack the comments extolling Android but it was brought into the fray within the article based on N1 sales numbers.

I noticed the trend of your arguments &amp; counter points firmly based on these numbers, mostly centered on sales, which is logical &amp; tangible, these 2 qualities are often not a factor in consumer behavior &amp; the marketing that propels it.

But as you point out in that article if your perspective is narrowed simply to overall numbers &amp; trending then you miss the overall outlook such as with MySpace &amp; AOL.

This is the widened perspective I see with Android as a narrow perspective looks at individual devices (like the Nexus One) rather then the sum of its parts, as one can do with an individual PC in comparison to a Mac.

Just as then the intangible of mindshare becomes the determiner of those tangible numbers you often point out.

This mindshare overcarried both MySpace &amp; AOL which I feel the iPhone is now exhausting for record sales numbers &amp; waiting in Apple opening day bread lines as continual iPhone / iOS 4 user issues mount.

These issues as with MySpace &amp; AOL at their peak shift opinion to the ease of use &amp; revolutionary features that mindshare was built upon.

Android like PCs dont pretend to be perfect but does have inclusiveness rather than exclusivity, choice over dictation, and with its relative freedom can get ugly just as with governments... but its a perspective that I prefer.


BTW It can be argued the best UI on phones is not the iOS on the iPhone but WebOS (had poor marketing &amp; devices with Palm) whose director incidentally went to Android recently.]]></description>
		<content:encoded><![CDATA[<p>Michelle,</p>
<p>A quality article written by someone I highly regard.</p>
<p>I didn&#8217;t want to hijack the comments extolling Android but it was brought into the fray within the article based on N1 sales numbers.</p>
<p>I noticed the trend of your arguments &amp; counter points firmly based on these numbers, mostly centered on sales, which is logical &amp; tangible, these 2 qualities are often not a factor in consumer behavior &amp; the marketing that propels it.</p>
<p>But as you point out in that article if your perspective is narrowed simply to overall numbers &amp; trending then you miss the overall outlook such as with MySpace &amp; AOL.</p>
<p>This is the widened perspective I see with Android as a narrow perspective looks at individual devices (like the Nexus One) rather then the sum of its parts, as one can do with an individual PC in comparison to a Mac.</p>
<p>Just as then the intangible of mindshare becomes the determiner of those tangible numbers you often point out.</p>
<p>This mindshare overcarried both MySpace &amp; AOL which I feel the iPhone is now exhausting for record sales numbers &amp; waiting in Apple opening day bread lines as continual iPhone / iOS 4 user issues mount.</p>
<p>These issues as with MySpace &amp; AOL at their peak shift opinion to the ease of use &amp; revolutionary features that mindshare was built upon.</p>
<p>Android like PCs dont pretend to be perfect but does have inclusiveness rather than exclusivity, choice over dictation, and with its relative freedom can get ugly just as with governments&#8230; but its a perspective that I prefer.</p>
<p>BTW It can be argued the best UI on phones is not the iOS on the iPhone but WebOS (had poor marketing &amp; devices with Palm) whose director incidentally went to Android recently.</p>
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		<title>By: Bob Weber</title>
		<link>http://outspokenmedia.com/online-marketing/is-a-lack-of-perspective-costing-you-money/#comment-13437</link>
		<dc:creator>Bob Weber</dc:creator>
		<pubDate>Tue, 29 Jun 2010 23:32:25 +0000</pubDate>
		<guid isPermaLink="false">http://outspokenmedia.com/?p=6897#comment-13437</guid>
		<description><![CDATA[The iTunes store wasn&#039;t introduced until two years after the iPod&#039;s debut.  Apple already had a successful product based on their physical and UI design before they ever implemented the music distribution business model.  Just because more work went into the distribution  model does not mean it was more pivotal to their success.  What they&#039;ve done with the iTunes Store is brilliant, but on the same level as what Google did with Adwords - they just capitalized on the user base they had (something that NewsCorp couldn&#039;t do with MySpace of course).

It could also be argued that Apple has been doing software distribution for most of their existence and all they did was use that expertise to start distributing data files that contained music.  Again, not really outside of their skillset as a corporation.]]></description>
		<content:encoded><![CDATA[<p>The iTunes store wasn&#8217;t introduced until two years after the iPod&#8217;s debut.  Apple already had a successful product based on their physical and UI design before they ever implemented the music distribution business model.  Just because more work went into the distribution  model does not mean it was more pivotal to their success.  What they&#8217;ve done with the iTunes Store is brilliant, but on the same level as what Google did with Adwords &#8211; they just capitalized on the user base they had (something that NewsCorp couldn&#8217;t do with MySpace of course).</p>
<p>It could also be argued that Apple has been doing software distribution for most of their existence and all they did was use that expertise to start distributing data files that contained music.  Again, not really outside of their skillset as a corporation.</p>
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		<title>By: Michelle Robbins</title>
		<link>http://outspokenmedia.com/online-marketing/is-a-lack-of-perspective-costing-you-money/#comment-13436</link>
		<dc:creator>Michelle Robbins</dc:creator>
		<pubDate>Tue, 29 Jun 2010 22:36:13 +0000</pubDate>
		<guid isPermaLink="false">http://outspokenmedia.com/?p=6897#comment-13436</guid>
		<description><![CDATA[I agree – UI design is a core competency of Apple – they are (and have always been) the clear leaders with respect to usability. But I don’t think they are just a design firm, and I don’t view their success with music distribution as simply a result of great interface. To enter into a completely new business (music distribution) required a great deal more than UI – and they succeeded where music companies themselves had failed not so much because iTunes is easy to use, but because they provided a business model that worked for everyone – artists, labels and consumers. A model that was radically different from how any music distribution model had previously been constructed. Without that and the understanding of how to achieve it, the UI would have been inconsequential. I guarantee you more work went into securing the distribution model, than sorting out the UI. And that’s the kind of stepping outside of the box required to venture into a completely different business.]]></description>
		<content:encoded><![CDATA[<p>I agree – UI design is a core competency of Apple – they are (and have always been) the clear leaders with respect to usability. But I don’t think they are just a design firm, and I don’t view their success with music distribution as simply a result of great interface. To enter into a completely new business (music distribution) required a great deal more than UI – and they succeeded where music companies themselves had failed not so much because iTunes is easy to use, but because they provided a business model that worked for everyone – artists, labels and consumers. A model that was radically different from how any music distribution model had previously been constructed. Without that and the understanding of how to achieve it, the UI would have been inconsequential. I guarantee you more work went into securing the distribution model, than sorting out the UI. And that’s the kind of stepping outside of the box required to venture into a completely different business.</p>
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		<title>By: Bob Weber</title>
		<link>http://outspokenmedia.com/online-marketing/is-a-lack-of-perspective-costing-you-money/#comment-13433</link>
		<dc:creator>Bob Weber</dc:creator>
		<pubDate>Tue, 29 Jun 2010 21:46:06 +0000</pubDate>
		<guid isPermaLink="false">http://outspokenmedia.com/?p=6897#comment-13433</guid>
		<description><![CDATA[Apple really always has been a UI design company.   Apple&#039;s hook has never been that there products are more robust, did more or were cheaper.  It was always that the products were more usable.  They took their core competency and applied it to iPods, iTunes and the iPhones to great success.   iTunes is dominant because it&#039;s so easy to use, which has always been Apple&#039;s hallmark.

Apple didn&#039;t so much step outside of their box as the figured out a way to expand those product lines while using their strengths.]]></description>
		<content:encoded><![CDATA[<p>Apple really always has been a UI design company.   Apple&#8217;s hook has never been that there products are more robust, did more or were cheaper.  It was always that the products were more usable.  They took their core competency and applied it to iPods, iTunes and the iPhones to great success.   iTunes is dominant because it&#8217;s so easy to use, which has always been Apple&#8217;s hallmark.</p>
<p>Apple didn&#8217;t so much step outside of their box as the figured out a way to expand those product lines while using their strengths.</p>
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		<title>By: Michelle Robbins</title>
		<link>http://outspokenmedia.com/online-marketing/is-a-lack-of-perspective-costing-you-money/#comment-13432</link>
		<dc:creator>Michelle Robbins</dc:creator>
		<pubDate>Tue, 29 Jun 2010 20:57:25 +0000</pubDate>
		<guid isPermaLink="false">http://outspokenmedia.com/?p=6897#comment-13432</guid>
		<description><![CDATA[Bob - I agree with you that in general, it is best to play to your strengths, and mentioned that most companies fail at trying to be all things to all people. But I don&#039;t think that means companies can&#039;t step outside of their boxes and succeed, if they approach the new direction or product from a fresh perspective, vs. trying to make approaches used in their core business apply across any venture. 

Apple is a great example of a company that has split its core business (desktop/laptop computers)  into many different  product lines and has been incredibly successful with each.  iTunes is really the best example of this. Apple was computer hardware/software consumer products company that essentially fixed the electronic distribution woes of the music industry (whether they wanted them to or not).  And arguments of being tied to the Apple line of hardware products aside, they&#039;ve done a terrific job and have provided a steadily increasing revenue stream - for the music industry as well as themselves. The iPhone also - pretty much revolutionized the smart phone industry - which had entrenched, dominant players (Palm, MS), who are now all vying to catch up.

If Apple were to have just &quot;stuck with what they&#039;re good at&quot; we&#039;d not have the iPod, iTunes or iPhone.  And those supporting industries (music and mobile) would be the less for it - as would consumer choices.]]></description>
		<content:encoded><![CDATA[<p>Bob &#8211; I agree with you that in general, it is best to play to your strengths, and mentioned that most companies fail at trying to be all things to all people. But I don&#8217;t think that means companies can&#8217;t step outside of their boxes and succeed, if they approach the new direction or product from a fresh perspective, vs. trying to make approaches used in their core business apply across any venture. </p>
<p>Apple is a great example of a company that has split its core business (desktop/laptop computers)  into many different  product lines and has been incredibly successful with each.  iTunes is really the best example of this. Apple was computer hardware/software consumer products company that essentially fixed the electronic distribution woes of the music industry (whether they wanted them to or not).  And arguments of being tied to the Apple line of hardware products aside, they&#8217;ve done a terrific job and have provided a steadily increasing revenue stream &#8211; for the music industry as well as themselves. The iPhone also &#8211; pretty much revolutionized the smart phone industry &#8211; which had entrenched, dominant players (Palm, MS), who are now all vying to catch up.</p>
<p>If Apple were to have just &#8220;stuck with what they&#8217;re good at&#8221; we&#8217;d not have the iPod, iTunes or iPhone.  And those supporting industries (music and mobile) would be the less for it &#8211; as would consumer choices.</p>
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		<title>By: Bob Weber</title>
		<link>http://outspokenmedia.com/online-marketing/is-a-lack-of-perspective-costing-you-money/#comment-13431</link>
		<dc:creator>Bob Weber</dc:creator>
		<pubDate>Tue, 29 Jun 2010 20:31:04 +0000</pubDate>
		<guid isPermaLink="false">http://outspokenmedia.com/?p=6897#comment-13431</guid>
		<description><![CDATA[Seems to me you could have also titled this article &quot;Stick with what you are good at&quot;.  In both your examples the companies involved got away from their core business and failed.  Google is really good at one thing, search.  They have had limited success in everything else that they&#039;ve done.  Launching a $529 phone that only works on T-Mobile&#039;s pathetic network is about as far from their successes as possible.  

Likewise, NewsCorp&#039;s background in newspaper, magazines, television and music production didn&#039;t automatically qualify it as being able to run a social media site.  MySpace still had a lot of potential on 2005.  The real downfall here is NewsCorp had no idea how to compete with up and coming Facebook&#039;s better ideas.]]></description>
		<content:encoded><![CDATA[<p>Seems to me you could have also titled this article &#8220;Stick with what you are good at&#8221;.  In both your examples the companies involved got away from their core business and failed.  Google is really good at one thing, search.  They have had limited success in everything else that they&#8217;ve done.  Launching a $529 phone that only works on T-Mobile&#8217;s pathetic network is about as far from their successes as possible.  </p>
<p>Likewise, NewsCorp&#8217;s background in newspaper, magazines, television and music production didn&#8217;t automatically qualify it as being able to run a social media site.  MySpace still had a lot of potential on 2005.  The real downfall here is NewsCorp had no idea how to compete with up and coming Facebook&#8217;s better ideas.</p>
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