Comments on: Sorry, “Crazy Bully” Isn’t a Long-Term Business Strategy

By: Maurice

Maurice — Thu, 09 Dec 2010 11:03:42 +0000

Wonder if Michael O’Leary is the esception that proves the rule he sees to enjoy being the “most hated man in Ireland” – though is supect that he’s lost that crown to the FF Govenment in the south now

By: Chris B.

Chris B. — Tue, 07 Dec 2010 18:17:24 +0000

Yup, caught that last week! This line made me chuckle a bit: “But if we demoted web pages that have negative comments against them, you might not be able to find information about many elected officials…”

By: David Wallace

David Wallace — Thu, 02 Dec 2010 00:20:11 +0000

Doesn’t look like they’ll incorporate sentiment analysis but they did adjust their algo in relation to this story – http://googleblog.blogspot.com/2010/12/being-bad-to-your-customers-is-bad-for.html

By: Chris B.

Chris B. — Wed, 01 Dec 2010 18:45:27 +0000

When do you think Google will incorporate sentiment analysis into their algorithm? Is this even possible in the near future? I agree though that it’s such a high-risk, short-term, non-sustainable maneuver…UNLESS maybe you plan on building a notoriety only to do a complete 180 later down the line?

By: Jennifer@voip mpls

Jennifer@voip mpls — Tue, 30 Nov 2010 19:12:03 +0000

Whoa. I cannot imagine that anyone would antagonize their customers on purpose. I don’t think the old adage that any publicity is good publicity is the right view. Of COURSE bad publicity can hurt you! Your reputation as a business is everything. Nobody wants to sign up to be mistreated. That’s just crazy.

By: Bo Johnson

Bo Johnson — Tue, 30 Nov 2010 14:35:32 +0000

Slightly reminiscent of the Soup Nazi, except people went to get GREAT soup in spite of, not because of.

By: Gabriele Maidecchi

Gabriele Maidecchi — Tue, 30 Nov 2010 10:36:54 +0000

You actually summed up exactly what I was thinking while reading this post with the phrase: “wow…really, someone’s doing that?”.
I seriously wasn’t aware of this individual, but really, wow.
I agree it’s fun to watch these people though.
Reminds me of an episode of Big Bang Theory where Wolowitz and Raj watches Sheldon raging at Penny and Wolowitz goes “it’s fun when it’s not happening to US!”.

By: Sahil

Sahil — Tue, 30 Nov 2010 08:46:04 +0000

It does seem he has been in business for 3 years, so in some ways it has worked for him in his mind atleast, only hard numbers would tell the truth.

But as Danny suggested it does challenge Google in certain ways because the sentiment niche is an area where Facebook has an inbuilt potential and their competitors like Bing could tap it out and get an edge in a crucial area – shopping. Considering that he ranked for all the important keywords, users were getting an algorithmically relevant result but good or bad had to be assumed via Google showing it or worst still, experienced.

By: Unmana

Unmana — Tue, 30 Nov 2010 07:17:39 +0000

I wonder how much of his attitude towards customers are driven by business sense, and how much IS actually, his personality? He might have cranked it up because it seemed to work for him, but really, this guy enjoys being mean.

By: JadedTLC

JadedTLC — Tue, 30 Nov 2010 02:00:28 +0000

He thinks he’s in it for the long term because as all scammers think, the money will never end, but it does end. Many end up in jail or living on the run, unable to sit back and enjoy their ill-begotten funds.

I read the entire story. This guy even scams eBay sellers. So wrong.