Comments on: Only You Can Prevent Blog Trolls & Comment Jerks

By: Glyn Davies Photo-Artist Ltd

Glyn Davies Photo-Artist Ltd — Fri, 07 Oct 2011 22:43:30 +0000

Ace comment. I have just had 72 hours of really shitty abusive comments from 1 or maybe 2 local trolls. I have now set up comment moderation AND blocked Anonymous comments, which has so far helped, but there is truth in what you say. I now think of these sad little shitty people as ‘wasps buzzing in a jam jar’ they must be infuriated that their sting is only bouncing back in on them!! :-)

Thanks to Lisa for this thread, its so good to know I’m not alone in being subject to hatred :-(

By: Anonymous

Anonymous — Tue, 08 Feb 2011 07:12:39 +0000

By the way, I really love your ‘Thanks for Commenting’ page – so much so that I felt the need to write about it! It makes you feel very appreciated.

By: Michael

Michael — Thu, 03 Feb 2011 19:46:35 +0000

Thats the best thing you really can do about troll you continue igonore your comment policy. At some point though it should be consider harressment so you might want to think about saving them somewhere.

By: Michael

Michael — Thu, 03 Feb 2011 19:39:15 +0000

I think its a great idea to have a comment policy on your blog.People should be respectful when they come to your blog just like they would when they come to your home.

By: Jennifer@T1 Phone and Internet Service

Jennifer@T1 Phone and Internet Service — Tue, 28 Sep 2010 18:01:41 +0000

In general, like you say, I find that nasty trollers aren’t a problem. But maybe that’s because most of the stuff on my blog is factual information that doesn’t generate a lot of opinions. On the other hand, I have a friend who is a novelist, and she hates it when she comes across negative comments about her work (which is inevitable, no matter how good your work is, because everyone wants to be a critic.) She has a comment policy on her blog, but can’t control what people post on other blogs. In the end, I guess you just have to take these things with a grain of salt and realize that you can’t please all of the people all of the time. (Easier said than done, I know!)

By: Shelley

Shelley — Tue, 13 Jul 2010 14:01:36 +0000

When is it acceptable to delete comments from or block a troll on Facebook? We have an angry old guy who snipes at our company constantly, just posting off-topic rants. He doesn’t threaten anyone, or use profanity, so he’s not really violating our policy.

By: singlegirlie

singlegirlie — Wed, 16 Jun 2010 01:39:26 +0000

What a great post! I’m somewhat new to blogging and it was a bit jarring to receive some of these comments by the trolls. Fortunately, I do most of what you suggest already, except post a comment policy. I imagine the trolls are going to disregard it anyway and I feel it goes without saying that it’s “my house, my rules.”

Totally agree to just ignore them. I set their comments (the recurring trolls) to go directly to spam so I don’t even see them. Can’t ruin my day, suckas!

By: Caron Mosey

Caron Mosey — Tue, 08 Jun 2010 12:18:31 +0000

Thank you, thank you, thank you! I love this post! The concept of having a comment policy is a fantastic idea that I wish I had thought of. I love your inclusion of “flicking them on the ear.” Fortunately, if you have a regular readership, they are usually more than willing and able to take care of trolls without your intervention. It’s nice to have peeps! Great article.

By: Claudia Corrigan D'Arcy

Claudia Corrigan D'Arcy — Tue, 01 Jun 2010 18:02:32 +0000

Everytime I hear concerns and fears about negative comments, I am thankful that my internet education was on the adoption forums. I didn't realize it at the time, but wow.. that was the best training for developing a thick skin! One might not think it, but adoption forums are one of the the most vicious emotional wild wests I have ever seen! We actually just covered this very same topic on our blog and definately the handeling of trolls and negative folks should be covered in a company's social media policy. For a less foaml business of a sole owner, I realized that having a personal social media policy of what works for you is also a good concept! I think It's what has kept me sane these last ten years! And sometimes. I do like to play with my trolls before I eat them.

By: Tola

Tola — Mon, 31 May 2010 22:49:46 +0000

Frankly, I think blog trolls means you’re actually becoming more successful and people are starting to get jealous of you. So in a way its a good thing.
How you handle them makes you an even better blogger and person.
I definitely agree with you that others will interact based on your tone so you have to be ‘the example’, including the fact that it really is your ‘house’. No one’s gonna clean up the mess for you but yourself. And like my mama used to say, the way you make you’re bed is the same way you’ll lie on it!